As part of the ordering process, you will provide us with certain information so that we can fulfill your order.
This is our privacy policy, which explains what personal data we collect, how we use it, how we protect it, whether it is disclosed, and how you can access or delete it.
1. WHAT PERSONAL DATA WE COLLECT?
1.1 Information
When you place an order, we collect and sometimes store basic information such as your name, email and delivery address(es), a contact telephone number, and your user name and password.
We may also automatically receive and store certain information from your computer or device, such as your IP address, browser type, operating system, and other connection details, as well as the time you log in and out of our website and the items you search for or view.
To enhance your shopping experience and ensure the stability of our services, we may collect location information and access the camera (if you use our mobile platform). If you grant us permission through your device settings, we may collect your location data while the app is active in the background.
1.2 Use of Cookies
Like many websites, we use cookies to enhance your shopping experience. Certain cookies are necessary to identify you, enable the basket facility, and allow you to place orders.
We also use cookies to identify you when you return to our website, which helps us provide a faster and more personalized service. If you prefer, you may disable or delete cookies via your browser settings (see the “Help” section of your browser).
2. HOW DO WE USE YOUR INFORMATION?
We use the personal data you provide:
- To process and deliver your order (including providing your telephone number to our delivery partners).
- To contact you if there are any issues with your order.
- To provide you with updates, promotions, or newsletters (optional – you can opt in or out anytime).
- To conduct market research, customer profiling, and display personalized content such as product recommendations.
3. SECURITY OF YOUR INFORMATION
We use secure server software to encrypt all data you send to us, minimizing the risk of interception before it reaches us. We also maintain strict security measures to protect stored information from unauthorized access.
All payment card details are encrypted using Secure Sockets Layer (SSL). We do not store your payment card details on our systems.
4. TO WHOM DO WE DISCLOSE YOUR INFORMATION?
- Payment card details are sent directly to our trusted banking partners and are not received or stored by us.
- Your information may be shared with carefully selected third parties who may offer products or services of interest to you. You can choose not to share your data with third parties by selecting the appropriate option during the order process.
- We may disclose your personal data when required by law, regulations, competent authorities, or to protect the rights of Jemins Andaman Sea Foods or its customers.
5. GENERAL
Your use of our website/app signifies your consent to the collection and use of your personal data for the purposes outlined in this policy.
To protect your data and minimize unauthorized access to your account, please ensure you log off when using a shared device.
You may contact us anytime if you have questions about the information we hold.
6. HOW TO DELETE USER DATA?
You may request deletion of your personal data by contacting our support team via email at:
📧 support@jeminsandamanseafoods.com
User data that can be deleted includes phone numbers, addresses, and other personally identifiable information (PII).
CHANGES TO THIS PRIVACY POLICY
Jemins Andaman Sea Foods reserves the right to update this privacy policy at any time. When we make changes, we will update the “last revised” date at the bottom of this page. We encourage users to review this policy regularly to stay informed on how we protect and use your personal information.